Limited Warranty – United States

This Limited Warranty applies to products sold by MYVITA LLC within the United States. We are committed to ensuring the highest quality of our products and customer satisfaction.

Warranty Coverage

MYVITA LLC (“MYVITA”) warrants to the original purchaser that the Vita Pro Smart Bottle (the “Product”) shall be free from defects in materials and workmanship under normal use for a period of 90 days from the date of delivery (the “Warranty Period”).

This warranty applies only to purchases made directly from MYVITA LLC or an authorized reseller within the United States.

Remedies

If a hardware defect arises and a valid claim is received by MYVITA LLC within the Warranty Period, we will, at our discretion:

  • Repair the Product free of charge using new or refurbished replacement parts.
  • Exchange the Product with a new or refurbished unit.
  • Refund the original purchase price if MYVITA LLC determines that repair or replacement is not reasonable.

Shipping costs for warranty claims: MYVITA LLC will cover return shipping fees within the continental U.S.

Any replacement product will be warranted for the remainder of the original warranty period or 30 days, whichever is longer.

How to Obtain Warranty Service

To request warranty service:

  • Contact our support team at support@myvitapros.com to obtain a Return Merchandise Authorization (RMA).
  • Pack the Product in its original packaging or equivalent protective packaging.
  • Ship the Product to the address provided by MYVITA LLC support team.
  • Once the Product is received and the claim is validated, we will repair, replace, or refund according to our warranty terms.

Proof of purchase (receipt or invoice) is required for all warranty claims.

Products returned without an RMA or a valid warranty claim may be rejected or returned at the sender’s expense.

Warranty Exclusions & Limitations

This Limited Warranty does not cover:

  • Products purchased from unauthorized sellers or outside the United States.
  • Normal wear and tear, cosmetic damage, or accidental damage (e.g., drops, impacts).
  • Damage caused by misuse, modifications, unauthorized repairs, or improper handling.
  • Damage caused by external factors such as fire, floods, power surges, or improper voltage.
  • Consumables such as batteries, unless the failure was due to a defect in materials or workmanship.
  • Software, mobile applications, or services associated with the Product.

Tampered, modified, or altered products are not eligible for warranty service.

Limitations of Liability

To the maximum extent permitted by law, MYVITA LLC shall not be liable for:

  • Incidental, indirect, special, or consequential damages, including loss of revenue or data.
  • Losses due to product misuse or operation beyond its intended use.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Governing Law

This Limited Warranty is governed by the laws of the State of New Jersey, without regard to its conflict-of-law principles.

State Law Rights

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For any warranty-related inquiries, please contact us at support@myvitapros.com.

Contact Information

MYVITA LLC
200 Prosperity Lane 1-20
Monroe Township, New Jersey 08831
Tel: +1 (585) 304-2238